Problems with our site?

Report your problem
Your name:
Your email:
Your browser type and version:
Your platform:
Your internet connection:
Enter your comments / copy and paste your error:

Tips on using our site

Basic Browser Requirements Melissas.com is best viewed with Netscape Navigator 4.x or above, or Internet Explorer 5.x or above. Some features may not work properly if you are using a different/older browser. You may download the latest browser versions visiting:
http://www.microsoft.com/windows/ie/downloads/default.asp
http://home.netscape.com/download/index.html

Cookies In order to successfully visiting and shop our site, your Web browser must be set to accept cookies. If you are getting "cookie errors" or when responding to the "Accept cookie?" question becomes annoying, you can set your browser to silently accept cookies as follows:

In Netscape Communicator go to the browser menu item "Edit" and then select "Preferences". In the 'Category' box select 'Advanced'. Make sure that 'Accept all Cookies' has been checked.

In Microsoft Internet Explorer 4.0 go the browser menu item "View", select "Internet Options", and select the "Advanced" tab. Make sure that 'Always accept cookies' is checked.

Mac Users: In Microsoft Internet Explorer 3.0 go the Mac menu item "Edit", select "Preferences", open up "Receiving Files", open up "Cookies". To the right there is a window labeled "Settings", select "Never Ask". Hit the 'Ok' button on the bottom.

Java Scripting Melissas.com uses Java script. For optimal viewing, your Web browser must be configured to use "Java Scripting." If you have the latest browser installed, make sure that you have enabled JavaScript.

In Netscape Communicator go to the browser menu item "Edit" and then select "Preferences". In the 'Category' box select 'Advanced'. Make sure that 'Enable JavaScript' (and 'Accept all Cookies') has been checked.

In Microsoft Internet Explorer 3.0 go the browser menu item "View", select "Options", and select the "Security" tab. Make sure that "Enable Java Programs" is checked.

Mac Users: In Microsoft Internet Explorer 3.0 go the Mac menu item "Edit", select "Preferences", open up "Web browsers", open up "Web Content". To the right there is a window labeled "Page content", check "Active content", and check "Enable scripting". Hit the 'Ok' button on the bottom.

In Microsoft Internet Explorer 4.0 go the browser menu item "View", select "Internet Options", and select the "Advanced" tab. Make sure that "Java JIT compiler" (and 'Always accept cookies') is checked.